Sanford Auto Service

4

We have been here a few times with a good experience most of the time. Prices have been fair. Work appears honest. Staff seem friendly at times but often feel 'rushed' (beyond comfort). Highly recommend you give them a try. Enjoy the fact they seem they love Jesus Christ (my assumption) from interactions and generally Godly types which is nice! Only complaints are as follows: (a) 'communication' can be an issue often -- really need much work in this area. (b) They use carfax (?) service which they enrolled us in without explicit authorization. Now we get SPAMMED with missed oil change emails etc. but oil changes are often done at the dealer and are up to date -- THIS IS TERRIBLE and NOT appreciated! (c) Also, if they say they will call at a time or have someone else call at a particular 'triggered event or condition', we no longer can expect that to be a reality in many cases. (d) They told us they can work on European cars but turned out they gave up and suggested we take to a dealer. Didn't expect the inability to resolve the issue but DID appreciate. the honesty. I did expect a discount after they communicated a lack of skill/ability/ etc but didn't get one. **other than these things, we find them as a place to TRUST and we hope to return w/ future needs. :)

Thank you for your 4 Star review, Jeff. I would appreciate it if you could give us a call and figure out the CarFax issue. We use them to decode VIN information and check for maintenance that has been done. I am sure there is a way to opt out of thier communications if you wish to.

- R & N Motor Company
5

Great to work with you as usual!

Thank you for the 5 stars!! I am glad you were happy with our service!

- R & N Motor Company
5

always fair. honest place.

Thank you. We are glad you are happy with our services.

- R & N Motor Company
5

Wonderful as usual. I missed them something awful while I spent the last two years out of state helping family members, and had a heck of a time finding a reputable service shop that does good work and doesn't try to gouge you out of your last dime like they do at R&N.

Awww you were missed too!

- R & N Motor Company
5

Awesome customer service and a very reliable knowledgeable place would recommend to anyone

Thank you, Anthony. Great working with you.

- R & N Motor Company
5

Robert stayed in contact with me through the repair process. He let me know ahead of time what the cost would be for the repair. They are not the cheapest. Their work is excellent. They are a really good value.

Thank you, Glen. We appreciate the fact that you wanted everything taken care of while it was apart.

- R & N Motor Company
5

We recently added another vehicle to our fleet of R&N-serviced autos. It's nice to have a place we can trust to take are cars to.

Thank you, Todd. We always enjoy working with you and the Mrs.

- R & N Motor Company
5

Clean,professional and knowledgeable. They explain why you need the service done and not just trying to sell you on useless upgrades. They care about their customers and even text you of your repair status.Family operated.

Thank you, Mark. We appreciate your trust in us.

- R & N Motor Company
5

Excellent service as always from R & N. Highly competent and professional staff. Repairs are always fully explained and completed at a fair price. A very honest and trustworthy business.

Thank you, Stephen. We value your friendship and business.

- R & N Motor Company
5

It was fine

Thank you for the 5 stars!!

- R & N Motor Company
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