Sanford Auto Service

Excellent service every time

First week of May, my 2006 Subaru Tribeca, 185K miles would not start. Major engine electrical/computer fault. Neither Subaru dealer in Fayetteville nor Cary wanted to diagnose/repair. Cary dealer "offered" to diagnose (at $175/hour - minimum 2 hours) but indicated the "parts are hard to get" and did not have a mechanic on staff trained for a "car that old". Contacted Ryan at R&N who made an appointment for 17 June. Car delivered to R&N at 10AM. I had little hope of car being repaired and if so, assumed between $3-4K. Ryan called me at 2PM to inform me that his mechanic had car running - diagnosis was a broken/faulty engine ground wire - simple. I had already told him to do major engine tune up/oil & filter change/belts/etc., if car would start/run. He determined that serpentine belt did not need changing, but did the oil/filters change out, replaced leaking power steering hose and replaced two leaking/missing vacuum hoses. The car runs like new. Ryan told me he did not want to do a major tune up until I had driven car for 5K miles (until next oil change) in order to determine if there was anything else that needed attention. R&N did all the work for just over the amount that the "dealership" had quoted for a basic diagnosis - amazing. Finding trustworthy, honest mechanics is difficult. The entire team at R&N is certainly that - and more. I am grateful and pleased. From now on - R&N will be the only shop that works on/repairs my cars. Highly recommend.

Friendly, efficient, & reliable service each and every time. Thank you!

Great service, Repairs were done in a timely manner and the service and knowledge was terrific.

We had to have our car towed to R&N by AAA and lucked onto a GREAT automotive service center with excellent and friendly customer service. The battery problem was solved quickly and Robert also diagnosed a larger problem we had been trying to figure out. Cost and plan was expertly explained. Mitch & Jeannine

The staff was very kind and professional. I am glad that I was referred to this location. They took the time to explain everything to me and make sure I knew what was going on with my truck.

Very helpful and honest about what was wrong with my vehicle and helped me out with getting it fixed and serviced

Great place. Needed to get regularly scheduled maintenance on my 2008 Toyota Tacoma and they did it for a fraction of the cost that the dealership in town does it for. The mechanics gave me an unbiased diagnosis on how my car is, and we're great to work with. If you ever need anything, be sure to hit up this place!

I couldnt be happier with my experience at R & N. After a breakdown on Rt 1 my truck was towed to Crossroads Ford. There they gave me an estimate of $1500 to replace 24 lug nuts and 3 studs…also said i needed a new cam phaser for $4200. I found R & N online and had my truck towed to them. I live 60 miles away so i didnt know exactly what to expect. Fortunately for me they were fantastic! First i heard that I didnt need a cam phaser (whew)…and i got 24 lug nuts, 3 studs and at my request, oil change and new filters for $800. Yay!!! They were so professional and nice to deal with….I highly recommend!!!!

I'm leaving another 5 star review for R & N. Last night the alternator and battery went up during a drive between Lillington and Sanford. Although it was after hours, I was able to leave the car with my observations about the problems. I received the car back this afternoon with all of the repairs performed professionally and precisely. I highly recommend R & N for any automotive issues you may have.